About the Client
Industry: Entertainment, Digital Signage Integrator
Customer: Music DJ, Serbia
Based in Belgrade, Serbia, Music DJ handles all aspects of music, video content, and technology for customer engagement. The company provides full-managed services to clients, making managing content across multiple locations easier, smarter, and more affordable.
The Challenge
Before implementing Look digital signage solutions, the Music DJ company faced several challenges:
Content Management Complexity: Managing digital signage content across hundreds of locations worldwide was daunting. The company needed a system that efficiently handles frequent updates and creative changes.
Client Interaction: Coordinating with clients to update content and integrate creative ideas required a streamlined communication system.
Technical Integration: Combining custom real-time TV streaming with music video stations demanded a robust and flexible digital signage solution.
The Solution
MusicDJ chose Look Digital Signage as a partner to address these challenges. Here's how Look DS was implemented:
User-Friendly Interface: Look DS provides a simple and intuitive interface, allowing effortless content management across multiple locations. This ease of use is crucial for handling the extensive content updates that their clients require.
Fast Cloud Response: Look DS's fast cloud response time ensures that content updates are executed swiftly, maintaining the dynamic nature of the DJ company's offerings.
Custom Solutions: Look DS offers custom real-time TV streaming integrated seamlessly with the MusicDJ company's music video stations. This feature lets the company provide its clients with a unique and engaging audio-visual experience.
Dedicated Support: Look provides exceptional support and special benefits for its partners, ensuring that their partner has all the resources needed to succeed.
Customer Testimonial
"Look provides us with a unique channel of cooperation through the DS communication model with customers. One possibility we can single out is that we can create custom real-time TV streaming for our client. As we have that in the music video stations, it was a great deal to offer this option through DS software; with the Look solution, we completely managed to pair these two services so our customers get a custom audio and video solution."
Results and Benefits
After implementing Looks, the Music DJ company achieved significant improvements:
Operational Efficiency: The company experienced a significant rise in operational efficiency, with content updates and management becoming more streamlined.
Customer Engagement: The custom real-time TV streaming feature enhanced customer engagement, ensuring an immersive and seamless experience.
Scalability: The Look DS solution allowed the company to scale its operations seamlessly, managing content across hundreds of locations without hassle.
Improved Client Relationships: The streamlined communication and efficient content management strengthened client relationships, leading to higher satisfaction and retention rates.
