About the Company
Industry: Design Studio
Customer: Feedback
Our esteemed partner, Feedback, from Paysandu (Uruguay) has been providing graphic design, SMM, audio-video editing, and web development services since 2009. 3 years ago, in response to requests from regular customers, the Feedback team entered the digital signage market, choosing Look DS as their software partner.
The Challenge
The Feedback faced the following challenges:
- Growing demand for innovative digital signage solutions.
- Need for a reliable software partner that could meet diverse client needs.
- The requirement to integrate easily with clients' existing hardware.
The Solution
After thorough market research, Feedback chose Look digital signage software as a partner for several reasons:
Adaptability: Look’s software is easily customizable to meet specific client requirements.
Transformation of Existing Hardware: The solution allows for the conversion of existing TVs into digital signage screens using available Fire Stick or Google Chromecast.
Key Features Used:
- Built-in Apps: Enable quick changes to advertising content, videos, etc., automatically in real time.
- Content Scheduling: Allows scheduling of content delivery based on client needs.
- 100% Remote Control: Enables management of digital signage from the office, eliminating the need for on-site visits after installation.
Customer Testimonial
"Our experience with Look was simply excellent. We were able to offer our clients a new feature-rich solution that can meet their various requirements in terms of digital signage, with a relatively affordable monthly cost. And perhaps the main advantage of Look that we value the most is 100% remote control..” - Bruno Sabatella, Feedback
Results and Benefits
Feedback's partnership with Look led to significant outcomes, including:
- Enhanced Service Offerings: Feedback could provide clients with a new digital signage solution tailored to various requirements.
- Affordability: The solution came at a relatively low monthly cost, crucial for maintaining competitive pricing.
- Operational Efficiency: Remote control capabilities improved operational efficiency, reducing logistical challenges.
- Client Satisfaction: Feedback was able to meet client demands promptly and effectively, solidifying their reputation in the digital signage market.